Information about Us:
Business Name: Sound Leisure Limited
Business Type: Limited Company
Registered in England under company No: 1342898
VAT number: GB313514105
Registered and Main trading address: Sandleas Way, Leeds, LS15 8AR, England
If you have any questions regarding this Policy and our privacy practices you can contact us at:
Sound Leisure Ltd.
Sandleas Way, Leeds, West Yorkshire, England, LS15 8AR
+44 (0)113 2321700
How do we collect your information and how do we use it? We collect information from you when you use our website. For example, via Google Analytics, when you contact us about products and services, complete our contact form or if you register to receive regular updates.
The personal information we may collect from you can include your name, address, email address, IP address, information regarding what pages you visit and when, questions and comments sent to us via our contact form and any information you provide if you email us directly.
We may process your personal information for the following purposes:
- Offering and providing products and services.
- Notifying you of news, offers and information which we think may be of interest to you where you have granted us permission to do so.
- The monitoring of analytics and website usage.
- Providing you with a more personalised experience by analysing, segmenting and profiling our database and allowing us to target you with information we think you might be most interested in including products and services.
- To send you market research surveys for quality management purposes where you have granted us permission to do so.
Legal basis for processing your data: We undertake the activities above for the reasons below:
- Point 1 above – to fulfil any contractual obligations we may have when you make purchases from us.
- Points 2 & 5 above – on the basis of your consent.
- Points 3 & 4 above – in the pursuit of our legitimate interests as a commercial organisation including the marketing and promotion of our brand, products, and services.
What do we do with your information and who has access to your information? We may use your information to:
- process any orders that you have made;
- deal with queries and questions you may submit to us via email or via submissions from our contact form;
- process requests for site registration;
- process requests for further information as well as anything we feel that may be of interest to you, such as promotions, new products, services and site updates, where you have granted us permission;
- notify you of changes to our services;
- carry out any contractual obligations between us;
- process entries resulting from online competitions and/or campaigns;
- solicit your views or comments on our website, products and services;
- process an employment application.
We may share your personal information with third Party Providers who work on our behalf to provide technical assistance and support and perform other functions to support our marketing activities. We may also share your personal information with our distributors and partners in other countries where your enquiry may be better resolved by these partners.
We will not sell or rent your information or share it with other companies for the purposes of marketing.
Data retention: We review our data retention periods on a regular basis. We will hold your personal information for as long as required for the relevant activity, or as long as is set out in any contract you hold with us. Also, we are legally required to hold some types of information to meet statutory obligations.
Your choices and rights: You have a choice about whether or not you wish to receive information from us. We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by emailing us: email@example.com or call us on +44 (0) 113 231700.
You have the right to request that your personal data be deleted.
You have the right to request the transfer of any personal data that you have provided to us onto another organisation in a safe and secure way.
You have the right to object to our processing of your personal data where the basis of the processing is our legitimate interests including but not limited to direct marketing and profiling.
You have a right to information about how we are processing information about you.
To exercise any of your rights, please inform us by sending us an e-mail to firstname.lastname@example.org, or write to us at: Customer Administration, Sound Leisure Ltd, Sandleas Way, Leeds, West Yorkshire, England, LS15 8AR. You can also call us on +44 (0) 113 231700.
How you can update your information: We take the accuracy of your information seriously and continue to work on ways to make it easier for you to review and correct the information that we hold about you. If any of your information changes, for example your email address, or if any other information we hold is inaccurate or out of date, please email us at: email@example.com, or write to us at: Customer Administration, Sound Leisure Ltd, Sandleas Way, Leeds, West Yorkshire, England, LS15 8AR. You can also call us on +44 (0) 113 231700.
Security precautions in place to protect the loss, misuse or alteration of your information: Sound Leisure Ltd are committed to ensuring that your personal information is protected. When you give us personal information, we take steps to ensure that it’s treated securely. We have implemented suitable physical, electronic and organisational procedures to safeguard and secure the information we collect online. Once we receive your information, we take all reasonable steps to ensure its security on our systems but cannot guarantee the security of any data you disclose online. By using our website you confirm that you accept the inherent security implications of sending information over the Internet and will not hold us responsible for any breach of security unless we have been negligent.
Where we have given (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
16 or Under: We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.
Transferring your information outside of Europe: As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
Cookies are small pieces of information that are stored on your computer when you visit websites. The cookies we use relate to Google Analytics and any strictly necessary cookies essential to using our website and its features.
We may also collect information about your IP address which may be used to detect the organisation or ISP connecting to the site.
Google Analytics – This can be disabled across all websites by visiting: http://tools.Google.com/dlpage/gaoptout
WordPress – This website has been developed using WordPress and includes the use of various WordPress Plugins. For further information on WordPress cookies please see the WordPress Codex by visiting: https://codex.wordpress.org/WordPress_Cookies
WooCommerce – This makes use of 3 cookies to keep track of cart data:
The first two cookies contain information about the cart as a whole and helps WooCommerce know when the cart data changes.
The final cookie (wp_woocommerce_session_) contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies. For further information about WooCommerce and cookies please see the WooCommerce by visiting: https://docs.woocommerce.com/document/woocommerce-cookies/
Opt-In Statement: Sound Leisure Ltd is committed to protecting and respecting your privacy. We will only use your personal information to administer your account and to provide the products and services you have requested from us.
However, from time to time we would like to contact you with details of our other products and services, including offers and special promotions. If you consent to us contacting you for this purpose please tick the relevant option when this is displayed on the website.
For further information on how we collect, process and access your personal information including how you can change your marketing preferences and opt-out of any further communications, or if you have previously given your consent but now wish to opt-out of any further communications, please email us at: firstname.lastname@example.org, or write to us at: Customer Administration, Sound Leisure Ltd. Sandleas Way, Leeds, West Yorkshire, England, LS15 8AR. You can also call us on +44 (0) 113 231700